Customer Reviews - James Innes Group

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A good mixture of constructive negative and positive reviews is a symbol of a healthy service provider. Especially if these focus on details about the quality of the work being delivered and the results for the customer.

We thrive on finding out whether our work helped you to secure your dream job or otherwise achieve your current career goals. Let's have a chat and catch up to see where you're now at on your career roadmap!

If you ever have any feedback about the way we work and what we deliver please do not hesitate to reach out; feedback like yours has helped to build us up to where we are today over two decades after James Innes first founded us!

We are proud to be one of the best CV/Resume writing services out there. As such we are increasing our review coverage; find service-specific reviews across our site (i.e.: check out our CV Writing service reviews and LinkedIn Profile Writing service reviews).




JIGReviews

James Innes Group

4.7 out of 5
 | 175 reviews
5 star
87%
4 star
6%
3 star
3%
2 star
1%
1 star
3%

To calculate the overall star rating and percentage breakdown by star, we use a simple average.

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Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;

  • By providing additional timestamps via our Verified Purchase badge.
  • By publishing reviews swiftly whether they are good or bad (as well as responding to them).
  • By continuing to accept and encourage reviews on legitimate 3rd party review sites like TrustPilot and Google alongside our own review platform.
  • As soon as we are able to have our reviews cryptographically signed a la blockchain by our customers, we will!
A profile picture depicting Bader Alhilali.
Bader Alhilali
I have an impressive and a great experience to work with.
Reviewed on | Cover Letter |Verified Purchase

It's really a great experience to work with the team. The professionalism is on the peak in each every content. Acknowledgment of the minute things and working positively is a plus point.

Always welcomed the clients and resolve the issues on time.

J
Joel
Concise, well-written, fleshed out, fast service
Reviewed on | Next Step CV/Resume |Verified Purchase

High quality result and fast service!

E
Egle Schembri
Satisfied customer
Reviewed on | Premium 30 Min Phone Call |Verified Purchase

The call with Claire was very helpful to understand each other's needs

E
Egle Schembri
Satisfied customer
Reviewed on | Cover Letter |Verified Purchase

I am very pleased with tips and a template received from Claire about how to write a good cover letter

E
Egle Schembri
Satisfied customer
Reviewed on | Premium CV/Resume Writing |Verified Purchase

I am very pleased with support received from Claire who amended my resume.

M
MH
Attentive and thorough!
Reviewed on | Senior Career Update |Verified Purchase

This is the 2nd time I've worked with the fantastic CV writers Claire and Alisdair at JI Group. Very happy with the attention to detail and turnaround time. Highly recommended!

A
AH
Quick and easy and friendly
Reviewed on | Next Step CV/Resume |Verified Purchase

I wanted to get a quick update on my CV and was happy with the result.

D
D.R.
Flexible, Attentive and Exceptional
Reviewed on | Next Step LinkedIn Profile |Verified Purchase

I am writing this review to express my utmost satisfaction with the resume writing services provided by Byron. His expertise and professionalism were apparent from our very first interaction, and the quality of the final product far exceeded my expectations.

Byron was thorough in their approach, taking the time to understand my career goals and past experiences. He transformed my standard resume into a powerful, compelling document that beautifully encapsulates my professional journey and the value I can bring to prospective employers.

His keen eye for detail, coupled with a deep understanding of industry trends, ensured my resume was tailored to highlight my skills effectively and resonated with the requirements of the job market. They were consistently communicative and receptive to my inputs, making the entire process a collaborative and enriching experience. I am grateful for having been able to be referred to them and hope to work with them again in the future.

K
Kush Savani
Always ready to help with the best advice!
Reviewed on | Preferred Writer |Verified Purchase

Claire has been amazing for the past few years! She gives soundly advice and works with you continuously until you are satisfied :)

S
Denise was excellent!
Reviewed on | CV/Resume Review Call |Verified Purchase

Denise provided me with excellent feedback on my CV within a short period of time!

A profile picture depicting Wayne M. Sherls.
Wayne M. Sherls
Thanks guys your service was terrific!
Reviewed on | Professional LinkedIn Profile |Verified Purchase

I’m a construction worker and have worked for my previous company for 10 years , So having a resume was in heard of for me.

I eventually needed a resume whipped up in a hurry for this big Government job, got in contact with Jamesinnes group, gave all information needed within days my resume was delivered! Thanks Again

I
Ivan
Fast and high-quality service
Reviewed on | Early Career CV/Resume |Verified Purchase
C
CV reviewed person
Denise was really helpful
Reviewed on | CV/Resume Review Call |Verified Purchase

Had a conversation with Denise about my CV and she was great on giving advice and also following with the reasoning so it made sense.

She manage to get me a decent deal which I might take it on.

L
Lucia B.
Professionalismm and support
Reviewed on | Specialist CV/Resume |Verified Purchase

I would like to than Jeff for the dedication and the support. As a diplomat's spouse, I haven't worked in more than 10 years to take care of my family and I felt lost and very hesitant about re-entering the job market. Jeff has done a great job in highlighting and enhance my working experience and also in pointing out that these 10 years out of a paid job have not been a waste of time in terms of things achieved. He has also been very encouraging and patient and his phone calls have always been professional, but also fun. Now it's time to put to good use the tools (Resume/Cover letter/Linkedin profile) I've got. Wish me good luck!

E
Edgar
Meet the criteria
Reviewed on | Cover Letter |Verified Purchase
E
Edgar
Aproach
Reviewed on | ATS Optimization |Verified Purchase
A
Alie
Excellent
Reviewed on | Premium Resume Writing |Verified Purchase

Claire did an incredible job--knowledgeable, fast, considerate, detail oriented, and very easy and pleasant to talk to. I highly recommend this service.

e
ed1996
Very satisfied
Reviewed on | Next Step CV/Resume |Verified Purchase

Very happy with my service

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Reviewed on | Senior CV/Resume Writing |Verified Purchase

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D
DL
I have provided the suggestion
Reviewed on | Advanced Career LinkedIn Profile |Verified Purchase
Y
Yves
Well written and right the first time
Reviewed on | Premium CV/Resume Writing |Verified Purchase

I very much enjoyed working with Steph. After a brief conversation she understood straight away what I was looking for. CV, LinkedIn Profile and Cover Letter were well written, and I was able to approve the first draft. I was very impressed! Steph made additional suggestions which were valuable and much appreciated. Highly recommended.

J
Julia
Super Helpful
Reviewed on | CV/Resume Review Call |Verified Purchase

Even if you think your CV is the bomb, get it reviewed! Denise was super informative and constructive about how to boost my CV from an employers perspective.

M
Martin K
Denise is a star ⭐️
Reviewed on | LinkedIn Review Call |Verified Purchase

Concise. Helpful. Professional. Fun. Authentic.

S
Sylvester
CV Review Call
Reviewed on | CV/Resume Review Call |Verified Purchase

Was a great call indeed with Denise. Quite insightful call. Looking forward to the quote.

A profile picture depicting Narasima S.
Narasima S
well written
Reviewed on | Cover Letter |Verified Purchase
G
Gayathri
Very satisfied
Reviewed on | Early Career CV/Resume |Verified Purchase

The cv was concise yet elaborate with the necessary information.

L
Lei KM.
Quick Turnaround
Reviewed on | Senior ATS Optimization |Verified Purchase

The turnaround was quick and effective. The only thing is there were numerous spelling and grammatical errors which were still not corrected in the 2nd draft despite them being pointed out and the alignment of bullet points was not in order. However, I decided to work on them myself as these were minor points anyway. The bulk of the work was good.

R
Raf
Very kind and patient Jerome
Reviewed on | Professional LinkedIn Profile |Verified Purchase

I liked being able to make multiple edits. Jerome was patient and helpful.

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R
Raf
Very kind and patient Jerome
Reviewed on | Cover Letter |Verified Purchase

I liked being able to make multiple edits. Jerome was patient and helpful.

R
Raf
Very kind and patient Jerome
Reviewed on | ATS Optimization |Verified Purchase

I liked being able to make multiple edits. Jerome was patient and helpful.

R
Raf
Very kind and patient Jerome
Reviewed on | CV/Resume Writing |Verified Purchase

I liked being able to make multiple edits. Jerome was patient and helpful.

J
Johnny saad
Customer feedback
Reviewed on | Premium Resume Writing |Verified Purchase

Totally satisfied with my resume .

H
H
Excellent customer service and efficiency
Reviewed on | Next Step CV/Resume |Verified Purchase

I am satisfied with my CV and I am happy to recommend your services to others

M
Marianne
Ok but very fast
Reviewed on | CV/Resume Review Call |Verified Purchase

I was quite satisfied with the call. Do not expect a personal resume review, however, the advice given is helpful, and, you get a better offer for the services. I recommend recording the call, as Denise talks very fast and it was over in no time (18min). There is no possibility to ask her any questions about what she said after you have signed up for the other services.

M
Maria
Good work on getting to know the client
Reviewed on | Premium Motivational Letter (500 words) |Verified Purchase

Claire has done good job in getting to know me as a professional. I also became more conscious about my professional skills an knowledge.

M
Mohamed
Great call
Reviewed on | CV/Resume Review Call |Verified Purchase
P
Paul. D
Good service. Attentive and diligent staff.
Reviewed on | Specialist CV/Resume |Verified Purchase

I liked the ability to do multiple edits. Blake was patient and helpful.

P
Paul. D
Great conversation with Blake
Reviewed on | Senior 30 Min Phone Call |Verified Purchase

Blake was helpful and courteous throughout, he made many good suggestions and is clearly great at his job!

M
Miro
Excellent Service
Reviewed on | CV/Resume Redesign |Verified Purchase

I would highly recommend this company. Very efficient, professional and fast.

I was dealing with Olivia, and she was amazing.

A
Araz
Very thorough and patient!
Reviewed on | Premium CV/Resume Writing |Verified Purchase

Went through a few drafts, but these were more for polishing the diamond that Wendy had already produced after the first draft! Very happy, can only recommend.

H
Hugues
4 out of 5 stars.
Reviewed on | Cover Letter |Verified Purchase

Good cover letter, clear and concise

H
Hugues
4 stars and half out of 5
Reviewed on | Specialist CV/Resume |Verified Purchase

I am not if there is something I disliked, Colette is a good CV writer, she is very attentive to my request. her service provision is quick and of good quality.

S
Sravya C
Interview call
Reviewed on | LinkedIn Review Call |Verified Purchase

She is very humble and patient, took extra time to clear all my doubts, much appreciated.

A profile picture depicting Steven.
Steven
Prompt and helpful service
Reviewed on | Social Scrub |Verified Purchase

Prompt and helpful service, some interesting insights into home companies view future employees.

A profile picture depicting David Sheppard .
David Sheppard
Excellent
Reviewed on | Next Step LinkedIn Profile |Verified Purchase

Professional service

T
Tarik
Spot on approach
Reviewed on | CV/Resume Review Call |Verified Purchase

Very pleased with the call and advice about my CV. First service to offer a call to go through my requirements properly and offer bespoke guidance. Highly recommended!

A
Ana Rodriguez
Amazing service!
Reviewed on | Next Step CV/Resume |Verified Purchase

Kathly was great, she wrote my CV in record time and also was very patience and proffesional. I loved her service <3

L
L D
CV
Reviewed on | Next Step CV/Resume |Verified Purchase

Trusted , lovely staff. Super fast . 🥰

I
Ibrahim
Organising CV Spaces and Highlighting Job Title skills
Reviewed on | CV/Resume Review Call |Verified Purchase

This was very helpful and brief. Thank you very much Denise

b
basimah
all questions relevant and important
Reviewed on | Senior 30 Min Phone Call |Verified Purchase

phone call was very specific and clear

E
Eva Mervart
Took the stress out of my life.
Reviewed on | Next Step CV/Resume |Verified Purchase

This group was recommended to me by a friend. I was not sure what to expect but figured in the worse case I will lose a few dollars and gain disappointment. My writer, May, was great and did a much better job with the quickness of a cheetah.

I will use, and recommend, your services again.

Now I feel more positive and more confident applying for jobs.

Thank You

Eva

A
Aneta
It was worth to wait
Reviewed on | Preferred Writer |Verified Purchase

I'm very happy, that I have decided to wait one week for Claire time. She was refereed to me, by my friend. With Claire's experience and expertise in HR, it was a new lesson to learn, and knowledge of the other perspective. I will highly recommend this service.

A
Aneta
Incredible approach
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Always thought, that using professional services for writing CV is for people who does not have any accomplishment. I have changed my mind when decided to take this opportunity working with Claire. She is curious and professional writer. She understands, customers needs. She is asking questions in order to write professional resume. She managed to create outstanding CV for me. I feel now more confident. There is nothing, rather than my accomplishment, and whole carrier, included. Thank you for all that.

A
Aneta
Information about writing CV process
Reviewed on | Senior 30 Min Phone Call |Verified Purchase

I liked professional approach and knowledge provided by Claire.

S
Sam
Brief call, but good information given.
Reviewed on | LinkedIn Review Call |Verified Purchase

Some great tips were given and pointed out areas in my profile that need improvement. Not overly pushy with selling follow-up services, which is nice. Seem to genuinely want to help you improve your LinkedIn profile.

A
Al Said
Very fruitful conversation
Reviewed on | Premium 30 Min Phone Call |Verified Purchase

Was able to identify my specific needs for the CV and turn it into reality. Thank you very much.

A
Al Said
Excellent Service
Reviewed on | Premium CV/Resume Writing |Verified Purchase

Very professional and experienced in creating a CV. Moreover, the have the ability to think out of the box and accommodate the client's specific needs. Thank you for the wonderful CV.

A profile picture depicting Christian Meier-Staude.
Christian Meier-Staude
Professional support and very good work result and no prefabricated mass-produced goods
Reviewed on | Premium CV/Resume Writing |Verified Purchase

From the beginning I had the feeling that this is a co-creation of content and not an imposition of prefabricated text templates. Thank you for the great support and service.

T
Tariro
Online CV Review
Reviewed on | CV/Resume Review Call |Verified Purchase

The review was quite honest and straightforward.With practical solutions on how to solve identified weaknesses on the CV.I highly recommend. The call was made right in time as agreed.

Z
Zeshan
Thorough and Meticulous
Reviewed on | Advanced Career LinkedIn Profile |Verified Purchase

I am extremely satisfied with their service in crafting a LinkedIn profile content that resonates confidence on behalf of the applicant. They are very patient with multiple revisions and quite responsive to any queries I sent during and after the process. Highly recommend their services!

Z
Zeshan
Crisp and Concise
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I am extremely satisfied with their service in crafting a CV that looks both professional and resonates confidence on behalf of the applicant. They are very patient with multiple revisions and quite responsive to any queries I sent during and after the process. Highly recommend their services!

Z
Zeshan
Apply with confidence!
Reviewed on | Cover Letter |Verified Purchase

I am extremely satisfied with their service in crafting a cover letter that resonates confidence on behalf of the applicant. They are very patient with multiple revisions and quite responsive to any queries I sent during and after the process. Highly recommend their services!

A profile picture depicting Christiaan.
Christiaan
Professional and informative.
Reviewed on | Advanced Career LinkedIn Profile |Verified Purchase

The process was professionally handled and pleasantly informative.

A profile picture depicting Christiaan.
Christiaan
Professional and informative.
Reviewed on | Cover Letter |Verified Purchase

The process was professionally handled and pleasantly informative.

A profile picture depicting Christiaan.
Christiaan
Professional and informative.
Reviewed on | Specialist CV/Resume |Verified Purchase

The process was professionally handled and informative. I recommend the services.

E
Elias Daher
Extremely helpful
Reviewed on | Early Career CV/Resume |Verified Purchase

Staff was really helpful and understanding and always trying to give advice

A profile picture depicting Tree.
Tree
Fabulous service
Reviewed on | Specialist CV/Resume |Verified Purchase

This was the first time that I have used a service of this type, and I was pleasantly surprised. It was not a long and drawn out process, it was a professional and friendly process, that allowed me to really explore my career options and further opportunities. I will definitely recommend this service to anyone that asks.

E
Edgar
new ways to make good CV
Reviewed on | CV/Resume Review Call |Verified Purchase

excellent conversation, addressing all points

G
Gavin
Great Service Overall
Reviewed on | Next Step CV/Resume |Verified Purchase

I was more than happy with my CV. James was great in including everything that I wanted. Very Time effective I had a draft in just over a day. Would highly recommend.

T
T.J.W.
Free Review Call
Reviewed on | CV/Resume Review Call |Verified Purchase

Free review call that provided me with valuable tips and ultimately I purchased the Advanced CV, Cover Letter, Linked in package. Because of the review call I got one free ATS Optimization Add On to my package.

T
T.J.W.
I was very satisfied with the service Blake provided!
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I purchased the Advanced CV packaged with Cover Letter, Linked In, and ATS Optimization for one job. Blake was my writer. I was very apprehensive about ordering any CV writing service. I had a fee 15 min review over the phone with another agent and she provided me with valuable tips to improve my CV. I looked at about 10 services and chose James Innes Group. I am very happy with my final product. I would recommend using them if you are in need of the service. It took a few days to get assigned a writer, afterwards he was very responsive. I sent a message with a few small changes and Blake was quick to upload a new draft.

A profile picture depicting Christian Mucke.
Christian Mucke
Great add on
Reviewed on | Cover Letter |Verified Purchase

The Cover Letter is a great add on to the resume, great summary and one pager that recruiters can look at. As with the other services, great job...

A profile picture depicting Christian Mucke.
Christian Mucke
Great Help
Reviewed on | Advanced Career LinkedIn Profile |Verified Purchase

I never had a LinkedIn Profile. But with all the information and assistance supplied I am looking forward to having my Professional Profile Online. Great work, great feedback and great inputs. I will definitely recommend you to others that are in need of your service.

A profile picture depicting Christian Mucke.
Christian Mucke
Excellent Service
Reviewed on | Specialist CV/Resume |Verified Purchase

Excellent Service, Feedback and Interaction with Paul. The Resume reads easily, and touches all the bases I was looking for. Also, to have a second draft made with some changes was no fuss and went so quick and easy. I can only recommend you to everyone who is in the need of the services you and your team offer.

C
Clive French
Impeccable service of the highest quality
Reviewed on | Cover Letter |Verified Purchase

I would highly recommend this company to anyone. I have been out of the market for 21 years being military and I was guided through the whole process from start to finish with no issues at all and the service was top grade and worth every penny

A profile picture depicting Hazel.
Hazel
Very helpful review and accommodating CV expert
Reviewed on | CV/Resume Review Call |Verified Purchase

Denise who walked me through her feedback was very friendly and clearly explained to me on which areas my resume was lacking. The call lasted for 15mins but it was very insightful and engaging.

A profile picture depicting Chandrasiri.
Chandrasiri
A professional and helpful service
Reviewed on | Advanced Career CV/Resume |Verified Purchase

All of you are so helpful and have a customer-oriented culture. It makes me happy. Thank you so much.

P
Peter
Excellent diction and quick delivery
Reviewed on | Senior Cover Letter |Verified Purchase
F
FM
Naomi Did great job
Reviewed on | Motivational Letter (500 words) |Verified Purchase

Very responsive and professional, completely understand the needs.

S
Saloma
Amazing cover letter
Reviewed on | Cover Letter |Verified Purchase

I had no idea how to write a cover letter. I googled the templates and read the guidelines but it's a really tough task. I would've spent ages trying to write something similar to what Betty has written for me, and she had it done in one day. I recommend this service.

S
Saloma
Professional LinkedIn profile
Reviewed on | Next Step LinkedIn Profile |Verified Purchase

I had no idea about all the features that can be put on a LinkedIn profile and I am glad I chose the package that included improving the profile by a professional. Looks so perfected now.

S
Saloma
Outstanding CV
Reviewed on | Next Step CV/Resume |Verified Purchase

I've just moved to the UK and when I started researching a job market I found out that it's really important for a CV to be keyword-optimised. I figured the most simple way would be to get a CV written by a professional writer. Betty did an amazing job, my CV couldn't look better now. She also communicated every step with me and replied on such short notice. I recommend this service to everyone who is currently looking for a job.

h
hanniko
Excellent
Reviewed on | Premium Cover Letter |Verified Purchase
E
Ephi
Real fast responses, good work, freindly back and forth
Reviewed on | Advanced Career CV/Resume |Verified Purchase
A
Alex
Very Useful
Reviewed on | CV/Resume Review Call |Verified Purchase

I had a 30mins conversation with Denise, who was incredibly helpful.

A
Ali Pourbagher-Shahri
The best feedback on my CV that I've had so far
Reviewed on | CV/Resume Review Call |Verified Purchase
F
FM
Great job
Reviewed on | CV/Resume Review Call |Verified Purchase
s
ssnc
Useful advices
Reviewed on | CV/Resume Review Call |Verified Purchase
J
Josh W
Above and beyond
Reviewed on | Cover Letter |Verified Purchase

I received my document from James, and it is brilliant. It looks so professional, and James even provided me with a template so that I can tweak it for similar jobs within the industry that I asked for. Absolutely fantastic work.

J
Josh W
So easy-to-use
Reviewed on | Advanced Career LinkedIn Profile |Verified Purchase

The document which I received from James is fantastic. It mirrors everything which is contained within my CV and is so elegantly written. The format in which it is sent is literally a step-by-step guide on how to make your profile look better with helpful suggestions, but also a copy/paste exercise so you don't even have to think about it.

J
Josh W
Insanely Good
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I am someone who was always in two minds about using a service like this, because I was one of those people that was too proud to admit that my CV was lacking. If you have any doubts in your mind, please don't! The service is absolutely amazing.

I ordered the Advanced Career CV/Resume on 16th August and received my first draft on 24th August. This was down to me, as I had mentioned that I wanted to apply for a job which closed on 31st August. I am sure that the first draft could have been completed before this date (if you're someone who needs a CV quicker), but I am so happy with what I received. The CV itself is so professionally designed and arranged, with the content so beautifully written (with use of so many important keywords). The covering letter is terse and to-the-point (James provided me with a template for the field/industry that I asked for), and the LinkedIn profile document is an extremely helpful step-by-step guide mirroring all of the content in the former documents.

Throughout the entire process, I had Maria and James in contact with me. Any questions that I had (although few) were answered promptly, and they knew exactly what they needed to ask in order to make the CV exactly how I wanted it. The documents that I have received have genuinely exceeded my expectations, so thank you again!

C
Chris
Honest judgment.
Reviewed on | CV/Resume Review Call |Verified Purchase

Excellent understanding of the recruitment process and what recruiters are looking for.

D
Dulani
Amazing service
Reviewed on | Early Career CV/Resume |Verified Purchase

I can't appreciate enough the amazing service by James Innes Group and Kathlyn! Everything was articulated precisely. I can and will recommend this in a heartbeat. Thank you once again for directing me on the right path

B
Billy
Customer service
Reviewed on | Cover Letter |Verified Purchase

Naomi was amazing! Great service and very happy with my CV’s and cover letters.

A profile picture depicting Stacy Williams.
Stacy Williams
re-written resume
Reviewed on | Specialist CV/Resume |Verified Purchase

Top class service

M
Muktai Godbole
About CV keywords
Reviewed on | CV/Resume Review Call |Verified Purchase
A
Angus
Clear and concise
Reviewed on | CV/Resume Review Call |Verified Purchase

Very comprehensive and clear.

V
VasilopP
Professional CV/Resume
Reviewed on | CV/Resume Review Call |Verified Purchase

These people know what there talking about. The review lasted about fifteen minutes, and I liked how the reviewer went straight to the routeing problem of my CV. The reviewer was polite, and me being old school when it comes to putting together a CV addresses all the issues.

A profile picture depicting David Abreu.
David Abreu
Excellent Company To Deal With
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I had my resume refreshed and Olivia was awesome. Clear communication and very efficient and they turned it around in such a timely manner. Highly recommended.

D
Dean Kom
Excellent work
Reviewed on | Advanced Career CV/Resume |Verified Purchase

The staff was more than helpful and spot on with the comments and corrections. Not to mention that the CV was completed with 2 revisions under 3 working days.

A profile picture depicting Paul- Run Away, it's a scam!.
Paul- Run Away, it's a scam!
This is a scam
Reviewed on | Specialist LinkedIn Profile |Verified Purchase

They aren't specialists. They take your money, hire freelance writers to do a crap job, and then don't pay them. If you complain, they wait X days and declare you "satisfied" and take your money.

A profile picture depicting null.
Peter- Chief Executive Officer
Hi Paul - we sent you a first draft (which is a skeleton - the first step in the process) and asked you for further info so we could start to put meat on the bones. You said you'd come back to us with info/feedback soon. You then disappeared for two whole weeks and your order auto-closed informing you that we could reopen it for you should you return. We reopen orders for clients when they return to us where work is incomplete - at no point did we 'declare you satisfied'. You then, apparently out of nowhere, decided to start launching insults and swear words about.

We sent your money back to you this morning and are banning you from further use of our services for causing our team undue distress with your unprofessional, unfounded and rude remarks.

We are a tight-knit team of digital nomads - the vast majority of us are indeed longstanding freelance contractors. We most certainly do pay every single one of our team members and, together, we do brilliant work for our clients (as you might be able to tell by our high review score ratings across the web and the fact that we have been in business since 1998).

Had you afforded us the opportunity to present you a second draft rather than launching into expletives and unfounded defamation I am sure you would have gone away happy with the work we would have ended up doing for you.
N
Nicole D
Amazing service!
Reviewed on | CV/Resume Writing |Verified Purchase

Thank you for helping me finally have a CV that stands out from the rest.

A profile picture depicting Shofi.
Shofi
A very reliable resume service provider! I am delighted with their writing services
Reviewed on | ATS Optimization |Verified Purchase

From time to time I have taken multiple services from them and I must acknowledge that they have done a very wonderful job. I particularly request for Rebecca whenever I purchase their available offer because she is now very familiar with my details and I believe she will do the job in the best possible manner. My Best Wishes to her and the team!

A profile picture depicting Shofi.
Shofi
I am delighted with their writing service
Reviewed on | Personal Statement |Verified Purchase

Within a short period of time I have taken multiple services from them and I must acknowledge that they have done a very wonderful job. I particularly request for Rebecca whenever I purchase the offer because she is now very familiar with my details and I believe she will do the job in a best possible manner. My Best Wishes to her and the team!

A
Air
no info for linkedin profile...
Reviewed on | Professional LinkedIn Profile |Verified Purchase

I never received the info to build my profile. (I ONLY received a Cover letter and resume)

A
Air
This resume sucked.
Reviewed on | CV/Resume Writing |Verified Purchase
L
Lynn Cole
Friendly and knowledgable
Reviewed on | CV/Resume Review Call |Verified Purchase

The advice given by Denise was invaluable. Looking forward to implementing the changes and securing interviews and subsequently, a dream job.

A
Abdalla Moftah
Great service from zeth
Reviewed on | CV/Resume Review Call |Verified Purchase

Zeth was easy to talk to on the phone and he also was knowledgeable and was able to advise on job opportunities. He was very professional and embrssive in his job he was very timely in his work and response.I'm a very happy repeat customer and would love to work with Zeth again in the future I really appreciate that thanks.

A profile picture depicting Aleks.
Aleks
Great communication and fact delivery.
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I'm not the best cv writer, it's great that I can rely on professionals such as James Innes Group to help me out. Definitely will recommend it to friends and colleagues.

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Ryan
1
Reviewed on | First Step CV/Resume |Verified Purchase

Excellent understanding and building

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Mrv
Excellent service, once again tailored to my needs and spot on
Reviewed on | Senior Application Form Completion |Verified Purchase

Rebecca helped me with a specific application for an international training opportunity. I can highly recommend her focus on topic, flexibility, and adaptability to my needs. She was able to 'extract' the core messages from my notes, put them together into answers to specific application questions, while observing strict character limits. It reads really well and I cannot imagine this being done better!

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Vera
Brilliant!
Reviewed on | Advanced Career CV/Resume |Verified Purchase

The Scribbler(Nathan) assigned to me was very open minded and astute. The final outcome of my CV, Cover letter and LinkedIn was well written. It represented me well and i hope to be called soon for an interview.

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Shofi
A very reliable service provider!
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Overall, I am very much happy with their services! Sometimes, they may get very impatient to inform you their prices without listening first. My documents were updated by Rebecca and I must say she did a very good job! I wish her all the best!

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Peter- Chief Executive Officer
Hello! So glad to hear that you were pleased with the end result working with Rebecca. :)
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Su
Responsive and helpful
Reviewed on | Senior CV/Resume Writing |Verified Purchase

Nathan was assigned to me and his service was great! Extremely receptive to suggestions and advised me when something I wanted done wasn't quite the right thing. He was awesome

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Mark
Excellent
Reviewed on | Advanced Career CV/Resume |Verified Purchase

Resume was handled professionally and quickly and the final product was excellent quality and feedback from recruitment companies is very positive

M
Mark
Excellent service
Reviewed on | Senior Cover Letter |Verified Purchase

From the moment I received the call on my resume review the process was handled so professional and quickly and the final cover letter was outstanding and I have secured 4 interviews already since I have been actively looking for work again

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Szczepan
Feels good to look good on LINKEDIN!
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Feels good to look good on LINKEDIN!

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Szczepan
Be prepared! Give them everything you got!
Reviewed on | Cover Letter |Verified Purchase

TOP NOTCH!

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Szczepan
Be prepared! Give them everything you got!
Reviewed on | CV/Resume Writing |Verified Purchase

Top quality!

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Szczepan
Be prepared! Give them everything you got!
Reviewed on | 15 Min Follow Up Call |Verified Purchase

Good call, good start!

A
Alan D'nacio
Claire dives deep and provides the right inputs that brings your key strengths to light!
Reviewed on | Preferred Writer |Verified Purchase
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Chandima Ranathunga
Senior Frontend Engineer CV review
Reviewed on | CV/Resume Review Call |Verified Purchase

The service received was professional, friendly and super. Thanks.

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Yannick
Extremely Professional Company
Reviewed on | CV/Resume Writing |Verified Purchase

I have used CV Centre several times in the past for CV writing, LinkedIn profile and I have always been very happy with their service. Their website offers so much and the people on the online chat is very helpful. They are very professional and the writers are simply amazing. I would definitely recommend their services.

Gacheru
Great service
Reviewed on | CV/Resume Writing |Verified Purchase

great service by Kathlyn highly recommend you to try their service

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Mark
Excellent service
Reviewed on | CV/Resume Review Call |Verified Purchase

Extensive knowledge of what the up to date resume needs to look like and what needs to be included

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Omar
Smooth flow throughout the CV
Reviewed on | CV/Resume Writing |Verified Purchase

Naomi was very helpful and put everything I wanted within the CV professionally and concisely.

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Sulaiman
Wonderful Service Delivery
Reviewed on | Senior CV/Resume Writing |Verified Purchase

My C.V was rewritten and the process from initial contact to delivery was simply fantastic. I got desired value on my investment.

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Edmilson Pereira
The attention
Reviewed on | CV/Resume Review Call |Verified Purchase

Thanks but, I couldn't understand almost everything; there was some echo in the room... I would like to do this by Google Meet or something like that if it is possible.

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Katy- Chief People Officer
So sorry about the call quality issue that you experienced, Edmilson. Unfortunately, Google Meet wasn’t an option for us but, instead, we provided you with a comprehensive written review of your CV. If you have any questions on this at all, do please get back in touch with us directly.
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Stefanny
Quality of the sound
Reviewed on | CV/Resume Review Call |Verified Purchase

I couldn't hear properly because the sound is muffled

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Katy- Chief People Officer
We are really sorry that the quality of the call made it difficult for you to hear all of the feedback that we were providing you with. This was a technical issue that we have since been able to fix.

However, I was delighted to see that you took advantage of a completely free CV writing service that was offered to you following this review, and look forward to hearing back from you soon with an update on your job search.
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Waste of money
terrible... One star is way too high for this service
Reviewed on | CV/Resume Writing |Verified Purchase

Paid for copy and pasting my old CV with added spelling and grammar mistakes .. The writers are teenagers not from UK.. It's a spam.. rude costumer service

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Katy- Chief People Officer
Thanks for your feedback on our service, Maryam. When you first raised your concerns about the CV that we were working on for you back in December, this was immediately escalated and we reached out to you to seek some clarification on your feedback. A couple of messages were sent, assuring you that we were here to work with you until you were completely satisfied, but that we just needed to have a clearer understanding of some of your concerns. However, this clarification was never received and the order was left to automatically approve. Our priority is to ensure you end up with a CV that you are completely happy with, and that remains the case. We just need you to engage with us via the order page so that we can better understand your concerns and resolve those for you.
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Temitope Seye-Ajala
CV review made the difference
Reviewed on | CV/Resume Review Call |Verified Purchase

The highlight of the review was quite wonderful and helpful, very precise and constructive.

H
Howie K.
Trust
Reviewed on | Senior CV/Resume Writing |Verified Purchase

Very talented writers. They do what they say.

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Carlos
Poor service
Reviewed on | Personal Statement |Verified Purchase

Poorly written statement. The writer did little to accomodate my needs and just delivered a very basic document. I asked for a refund but I have not received any news about it and I doubt I could get it. I will never use this service again and certainly would not recommend it to anyone, even for basic stuff

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Katy- Chief People Officer
Thanks for your review, Carlos, and sorry you felt that the statement prepared for you was very basic. I do not agree that this was poorly written, but it is important to note that you ordered the tier of service that is appropriate for graduates and junior staff, which is not commensurate with your level of experience. What you should have ordered was the senior tier service. Once it was brought to our attention that a mismatch existed between what was required, and what was delivered, we acted promptly to rectify the situation, without additional cost to you. However, you declined to accept our offer, and disengaged from the process, which ultimately meant we were unable to provide you with what was required. Our offer remains and if we can help you with a senior tier personal statement now or in the near future, please reconnect with us.
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Fabiana
A fabulous way with words!
Reviewed on | Premium CV/Resume Writing |Verified Purchase

Claire was able to capture the essence of what I wanted to put across in my CV. I was really impressed with what she managed to achieve in such a short time. I cannot recommend this service and Claire more!

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LOTM
Clear communication
Reviewed on | CV/Resume Review Call |Verified Purchase

Personal approach. Nice conversation. Good tips to improve cv even without buying a package.

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Victor
Very good service
Reviewed on | CV/Resume Writing |Verified Purchase
F
Folake
Fantastic job
Reviewed on | CV/Resume Writing |Verified Purchase

Fantastic job

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Folake
Fantastic job
Reviewed on | Cover Letter |Verified Purchase

The writer did a good job! I am really pleased.

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Sammy2202
Cover Letter that matches the CV
Reviewed on | Senior Cover Letter |Verified Purchase

Once again great work from Nathan to match my Cover Letter up to my CV for the most recent jobs I am applying for.

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Sammy2202
Keywords for CV
Reviewed on | Senior ATS Optimization |Verified Purchase

Great work by Nathan to ensure my CV gets through the automated Applicant Tracking System, so that it can get into the right hands to be reviewed.

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Sammy2202
Well-Stacked Profile
Reviewed on | Professional LinkedIn Profile |Verified Purchase

My LinkedIn profile is now so beefed up you would think I injected it with steroids. I cannot recommend Nathan enough. You are truly doing yourself a disservice if you opt to go with anybody else.

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Sammy2202
Coherent, and well-organised.
Reviewed on | Cover Letter |Verified Purchase

My cover letter now pleads a good case in regards to why I should get the job I am going for thanks to Nathan.

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Sammy2202
Game-Changer
Reviewed on | Senior CV/Resume Writing |Verified Purchase

I went from an outdated CV model to a more modern, well-organised template. Nathan was able to creatively describe me in ways that I cannot.

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Sammy2202
Basically it�s going over the game plan for how the work will be done
Reviewed on | Senior 30 Min Phone Call |Verified Purchase

Nathan is helm the best. I would fully recommend anybody to request this man. Stupidly quick, and willing to work late to get everything done. Words cannot do justice for how much appreciation I have for this mans services.

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Sammy2202
For finding out what service you need
Reviewed on | CV/Resume Review Call |Verified Purchase

I enjoyed this phone call as I was able to distinguish which package I needed, and which ones I did not.

I
Ibrahim Cetinkaya
Had to be done more than once and isn't yet finished
Reviewed on | CV/Resume Writing |Verified Purchase

I had my CV done and after the first freelancer didn't do a good enough job the second freelancer came, though his changes on the CV were great I didn't get the Cover Letter nor the LinkedIn profile update either.

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Katy- Chief People Officer
I was sorry to see that you were not happy with the work carried out by the initial writer that you were assigned to, but once your order was reallocated, I can see that you were more than happy with the CV as well as the cover letter and LinkedIn profile which is great news! Your message on the order confirmed this: "Just read the documents. They were great and thank you so much!"
Thanks so much for giving us the opportunity to restore your confidence in our service and we wish you all the best in your future career.
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Grace Kanyi
Satisfied Client.
Reviewed on | Professional LinkedIn Profile |Verified Purchase

I am a happy client, many thanks to Christopher, Maria and Ollie for quick, friendly and efficient results.

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Ion
1 product = 1 page of all about
Reviewed on | Senior Cover Letter |Verified Purchase

Attractive and impressive style. Alisdair is a professional writer.

I
Ion
Quik and efficient
Reviewed on | Senior CV/Resume Writing |Verified Purchase

Clean and credible products. Interacting with their system via a passcode wasn't easy using a cellphone, better using a PC or Laptop.

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Roberto
Professional
Reviewed on | Senior 30 Min Phone Call |Verified Purchase

Very professional with a good understanding of what you wish for!

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Roberto
Knows what he is doing
Reviewed on | CV/Resume Review Call |Verified Purchase

Jeff is a great consultant! Speaks clearly, direct and really respectful.

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Roberto
Very professional and thoughtful
Reviewed on | Senior CV/Resume Writing |Verified Purchase

Jeff was really professional and helpful. I’m very happy with the result and I truly believe that I will have a good professional journey.

Best regards!

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Roberto
very professional and thoughtful
Reviewed on | Senior Cover Letter |Verified Purchase

Jeff was really professional and helpful. I’m very happy with the result and I truly believe that I will have a good professional journey.

Best regards!

G
Grace
Jeff was great
Reviewed on | Cover Letter |Verified Purchase

Jeff was easy to talk to on the phone when we discussed my needs, and he also was knowledgeable and was able to advise on job opportunities in WA. He was very timely in his work and response. I'm a very happy repeat customer and would love to work with Jeff again in the future.

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Kasia Holysz
Daniel was great
Reviewed on | Cover Letter |Verified Purchase

Daniel, who worked on my CV as well, did a wonderful job working on my letter as well. He captured what I would have been unable to do myself. Thanks. I recommend the service wholeheartedly.

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Kasia Holysz
Daniel was a great help
Reviewed on | Senior CV/Resume Writing |Verified Purchase

My personal writer was great. He created my CV in a way I would never be able to do myself. That's why we use this service. He was patient and included all the necessary revisions. Grateful for your help Daniel. Now let's see the effects of your hard work :). Thank you.

D
David Munyasia
Made my LinkedIn my new marketing tool
Reviewed on | Professional LinkedIn Profile |Verified Purchase
D
David Munyasia
A unique cover letter that is precise but captures all important details
Reviewed on | Cover Letter |Verified Purchase

I used to service for job hunting

D
David Munyasia
Very professional and delivered their work on time
Reviewed on | Senior CV/Resume Writing |Verified Purchase
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Maria Camino Lifante
Very pleased
Reviewed on | Professional LinkedIn Profile |Verified Purchase

I really struggled with differentiating from that should be on my Linkedin Profile and on my CV, Jeff, my consultant, created and amazing profile, with very simple instructions for me to upload.

M
Maria Camino Lifante
Just what i needed
Reviewed on | Cover Letter |Verified Purchase

To me, creating a suitable cover letter was the biggest challenge, as i am looking for a very specific new role which is not usually advertised and need to go through sources, Jeff, my consultant, understood my need straight away and was able to communicate it perfectly on my covering letter

M
Maria Camino Lifante
Fantastic guidance
Reviewed on | Senior 30 Min Phone Call |Verified Purchase

I felt straight away that i was talking to someone very knowlegdebale on the subject

M
Maria Camino Lifante
Great service!
Reviewed on | Senior CV/Resume Writing |Verified Purchase

I had been trying to update my existing CV for months but felt unequal to the task.

I am now a director and somehow felt just adding my new experience onto my existing CV wasn’t the way forward….

Jeff, my consultant, quickly understood my perceived need and provided excatly what i needed, whilst explaining why some changes were necessary and others i was keen on were not suitable.

Amazing help, i am really really grateful!

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Catherine
Detail oriented and helpful
Reviewed on | Senior 30 Min Phone Call |Verified Purchase

My writer Daniel did listen to me and I found all the details I talked over the call were covered in the PS. I’m quite satisfied with it. Thank you.

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Catherine
Very professional, patient, and nice
Reviewed on | Senior Personal Statement |Verified Purchase

I had a deadline and my writer Daniel was really nice to reschedule our call. He was quite patient for all my requirements. The first draft was impressive. I provided some feedback and within 24 hours the perfect second draft was ready. I do appreciated the service and would like to say that Daniel is amazing!

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Gillian Molloy
Always exceptional work
Reviewed on | Premium Cover Letter |Verified Purchase
N
Neil Smart Costantino
Incredibly helpful
Reviewed on | CV/Resume Writing |Verified Purchase
N
Neil Smart Costantino
Very insightful
Reviewed on | Cover Letter |Verified Purchase

I was very happy to see that I was guided in a way that met my needs.

N
Neil Smart Costantino
Excellent Service
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Service was always very quick and clear with everything they need to know, and informed me of all developments.

G
Ganesh Vengadasalam
Excellent service and communication.
Reviewed on | Cover Letter |Verified Purchase

Claire reviewed my job application documents. She provided great feedback and elevated my application to the next level.

K
Kade Murray
Very good service
Reviewed on | CV/Resume Up To 1 Year |Verified Purchase

I liked how service was very fast and easy

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Mihaela Marica
Amazing review
Reviewed on | Cover Letter |Verified Purchase
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Salim Mohamed
Excellent Service
Reviewed on | Professional LinkedIn Profile |Verified Purchase
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Salim Mohamed
Excellent Service
Reviewed on | Cover Letter |Verified Purchase
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Salim Mohamed
Excellent Service
Reviewed on | Senior CV/Resume Writing |Verified Purchase