Personal Statement

1.0 out of 5
1 rating(s)
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1 star
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Customer Review

C
Carlos
Poor service
Reviewed on | Personal Statement |Verified Purchase

Poorly written statement. The writer did little to accomodate my needs and just delivered a very basic document. I asked for a refund but I have not received any news about it and I doubt I could get it. I will never use this service again and certainly would not recommend it to anyone, even for basic stuff

Katy- Chief People Officer
Thanks for your review, Carlos, and sorry you felt that the statement prepared for you was very basic. I do not agree that this was poorly written, but it is important to note that you ordered the tier of service that is appropriate for graduates and junior staff, which is not commensurate with your level of experience. What you should have ordered was the senior tier service. Once it was brought to our attention that a mismatch existed between what was required, and what was delivered, we acted promptly to rectify the situation, without additional cost to you. However, you declined to accept our offer, and disengaged from the process, which ultimately meant we were unable to provide you with what was required. Our offer remains and if we can help you with a senior tier personal statement now or in the near future, please reconnect with us.