Customer Reviews of Personal Statement - James Innes Group

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Personal Statement

3.7 out of 5
 | 3 reviews
5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%

To calculate the overall star rating and percentage breakdown by star, we use a simple average.

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A profile picture depicting Shofi.
Shofi
I am delighted with their writing service
Reviewed on | Personal Statement |Verified Purchase

Within a short period of time I have taken multiple services from them and I must acknowledge that they have done a very wonderful job. I particularly request for Rebecca whenever I purchase the offer because she is now very familiar with my details and I believe she will do the job in a best possible manner. My Best Wishes to her and the team!

C
Carlos
Poor service
Reviewed on | Personal Statement |Verified Purchase

Poorly written statement. The writer did little to accomodate my needs and just delivered a very basic document. I asked for a refund but I have not received any news about it and I doubt I could get it. I will never use this service again and certainly would not recommend it to anyone, even for basic stuff

A profile picture depicting null.
Katy- Chief People Officer
Thanks for your review, Carlos, and sorry you felt that the statement prepared for you was very basic. I do not agree that this was poorly written, but it is important to note that you ordered the tier of service that is appropriate for graduates and junior staff, which is not commensurate with your level of experience. What you should have ordered was the senior tier service. Once it was brought to our attention that a mismatch existed between what was required, and what was delivered, we acted promptly to rectify the situation, without additional cost to you. However, you declined to accept our offer, and disengaged from the process, which ultimately meant we were unable to provide you with what was required. Our offer remains and if we can help you with a senior tier personal statement now or in the near future, please reconnect with us.
C
Catherine
Very professional, patient, and nice
Reviewed on | Senior Personal Statement |Verified Purchase

I had a deadline and my writer Daniel was really nice to reschedule our call. He was quite patient for all my requirements. The first draft was impressive. I provided some feedback and within 24 hours the perfect second draft was ready. I do appreciated the service and would like to say that Daniel is amazing!