To calculate the overall star rating and percentage breakdown by star, we use a simple average.
To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.
Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;
James produced a cover letter not just for a role I had in mind today, but also one I could adapt for in the future. He listened and understood how I wanted to present myself and my desire to create further opportunities.