Customer Reviews of CV/Resume Writing - James Innes Group

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JIGReviews

CV/Resume Writing

4.7 out of 5
 | 73 reviews
5 star
88%
4 star
5%
3 star
1%
2 star
1%
1 star
5%

To calculate the overall star rating and percentage breakdown by star, we use a simple average.

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  • By providing additional timestamps via our Verified Purchase badge.
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  • By continuing to accept and encourage reviews on legitimate 3rd party review sites like TrustPilot and Google alongside our own review platform.
  • As soon as we are able to have our reviews cryptographically signed a la blockchain by our customers, we will!
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Gio
Still in the review phase
Reviewed on | Specialist CV/Resume |Verified Purchase

I love their attidude and patience

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James- Founder
Many thanks, Gio, for the kind comment!
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Irrem Asghar
Amazing quick service
Reviewed on | Next Step CV/Resume |Verified Purchase

Loved how they kept checking in with me and were able to whip up the CV in just 2 days. Amazing service and very grateful - Thank you

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James- Founder
Thank you very much, Irrem, for sharing your thoughts with us - and, indeed, with other users of our services. Indeed, if necessary, we can pull out all the stops and turn round an order in lightning speed - because we know that this is often what our clients need! So many come to us needing their CV basically, well, yesterday!
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Graziella
Career Change
Reviewed on | Next Step CV/Resume |Verified Purchase

Thank you Asad for your careful work. I am now ready to move into a new employment sector because of my newly updated resume, cover letter and Linked in profile.

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James- Founder
Thank you, Graziella, for your kind comments. Asad is delighted to hear it - and I am delighted also! We both wish you all the best for your move into a new sector. Not an easy transition - but we are pleased to have been able to help.
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Gail S
Excellent structure and impact
Reviewed on | Advanced Career CV/Resume |Verified Purchase

Really happy that James took my existing CV with not too many amends and restructured it for a better impact.

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James- Founder
Thank you again, Gail, for your kind comments on our service. If you're really happy - then we're really happy!
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Lilian Mwasaru
Expertise
Reviewed on | Specialist CV/Resume |Verified Purchase

I liked the level of engagement, Alisdair was quick and we reasoned together. Thanks for a job well done.

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James- Founder
Many thanks for taking the time to write, Lilian. If you're happy - then we're happy! I and my team wish you all the best for the future.
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V457
Highly professional and quality work
Reviewed on | Specialist CV/Resume |Verified Purchase

I worked with Alisdair, who took a great care of my CV, considered my requests, requiring just 1 iteration for minor tweaks after initial draft. My new CV highlights my strengths very well in accurate and integrated fashion.

I am overwhelmingly glad I have reached out.

Highly recommend 👍

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James- Founder
Thank you very much indeed for taking the time to write and leave this review. "Overwhelmingly glad" is the kind of phrase that really puts a smile on my face on a Monday morning! I'm so happy that you were so happy with our service.
A profile picture depicting Godino Mwasaru Mwaghania.
Godino Mwasaru Mwaghania
meeting time lines and quick responses
Reviewed on | Specialist CV/Resume |Verified Purchase

use for consultancy

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James- Founder
Many thanks again, Godino!
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Raffaele
Excellent service
Reviewed on | Specialist CV/Resume |Verified Purchase

Very good service and very fast,too.

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James- Founder
We're very pleased you were not only happy with the quality, Raffaele, but also the speed of delivery.
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Labib Zahin
NOT TRANSPARENT
Reviewed on | Early Career CV/Resume |Verified Purchase

They will not tell you but if you don't respond to them in 14 days you will lose your order. A bot will generate and say your order is closed and you can't change anymore. Then if you mention that wasn't mentioned anywhere, then you can change your resume more than once or twice. People get busy, people have other things to do in life. No one should enforce those 14 days inactivity RULE without having client's permission. I have checked everywhere; they never mentioned the 14 days Rule anywhere. Their 1st draft was very bad, they had grammar mistakes, same sounding sentences everywhere. Yes the template is beautiful but thats it. Dont expect any professional writing from them. If you're happy to pay for template, then you should consider. They are maybe good with general sectors but they are not good with specialized sectors such as cyber security. Sometimes they don't follow their own template like they missed interest or dates which I had to tell them. If you want perfection, they will charge you more for edits and will tell you that their team is busy with current orders but not for you. I guess then you have to pay more so you can have THE TEAM when it is their team who gave you half-finished job. NOT WOTH 95 AUD AT ALL. Half loss money. Pathetic Investment.

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James- Founder
I'm naturally very sorry indeed, Labib, that, despite our best efforts, we were unable to resolve this to your satisfaction. I never like to see an unhappy client. We do say, in the very first message every client receives when they place their order:
"Please note that once a draft has been uploaded you will have 14 days to revert back with any comments/corrections/amendments, otherwise the order will be automatically closed and deemed to have been acceptable."
However, we will certainly review and discuss this policy at our end in view of your experience. Clearly you feel that two weeks is not sufficient time and we will take your thoughts into consideration.
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Emily
Returning customer
Reviewed on | James Innes CV/Resume Writing |Verified Purchase

Claire, James and I have been working together on my professional profile for several years now, and I can’t fault the service. I highly recommend adding a phone to your package and love that edits are no trouble, until completely satisfied. Timelines were extremely tight but I was thrilled with the result in just 6 hours. I couldn’t have achieved the same result on my own - their expertise and experience is excellent. Thanks for a wonderful customer experience.

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James- Founder
Thank you so very much for this, Emily. As you can perhaps imagine, it really makes my day to receive feedback like this from a long-term returning client. We look forward to continuing to work with you in the future as your career continues to progress. Take care in the meantime.
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Joel
Concise, well-written, fleshed out, fast service
Reviewed on | Next Step CV/Resume |Verified Purchase

High quality result and fast service!

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James- Founder
Many thanks, Joel! Much appreciated!
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Speeglees
Satisfied customer
Reviewed on | Premium CV/Resume Writing |Verified Purchase

I am very pleased with support received from Claire who amended my resume.

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AH
Quick and easy and friendly
Reviewed on | Next Step CV/Resume |Verified Purchase

I wanted to get a quick update on my CV and was happy with the result.

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Ivan
Fast and high-quality service
Reviewed on | Early Career CV/Resume |Verified Purchase
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Lucia B.
Professionalismm and support
Reviewed on | Specialist CV/Resume |Verified Purchase

I would like to than Jeff for the dedication and the support. As a diplomat's spouse, I haven't worked in more than 10 years to take care of my family and I felt lost and very hesitant about re-entering the job market. Jeff has done a great job in highlighting and enhance my working experience and also in pointing out that these 10 years out of a paid job have not been a waste of time in terms of things achieved. He has also been very encouraging and patient and his phone calls have always been professional, but also fun. Now it's time to put to good use the tools (Resume/Cover letter/Linkedin profile) I've got. Wish me good luck!

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Alie
Excellent
Reviewed on | Premium Resume Writing |Verified Purchase

Claire did an incredible job--knowledgeable, fast, considerate, detail oriented, and very easy and pleasant to talk to. I highly recommend this service.

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ed1996
Very satisfied
Reviewed on | Next Step CV/Resume |Verified Purchase

Very happy with my service

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Reviewed on | Senior CV/Resume Writing |Verified Purchase

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Yves
Well written and right the first time
Reviewed on | Premium CV/Resume Writing |Verified Purchase

I very much enjoyed working with Steph. After a brief conversation she understood straight away what I was looking for. CV, LinkedIn Profile and Cover Letter were well written, and I was able to approve the first draft. I was very impressed! Steph made additional suggestions which were valuable and much appreciated. Highly recommended.

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Gayathri
Very satisfied
Reviewed on | Early Career CV/Resume |Verified Purchase

The cv was concise yet elaborate with the necessary information.

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Raf
Very kind and patient Jerome
Reviewed on | CV/Resume Writing |Verified Purchase

I liked being able to make multiple edits. Jerome was patient and helpful.

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Johnny saad
Customer feedback
Reviewed on | Premium Resume Writing |Verified Purchase

Totally satisfied with my resume .

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H
Excellent customer service and efficiency
Reviewed on | Next Step CV/Resume |Verified Purchase

I am satisfied with my CV and I am happy to recommend your services to others

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Paul. D
Good service. Attentive and diligent staff.
Reviewed on | Specialist CV/Resume |Verified Purchase

I liked the ability to do multiple edits. Blake was patient and helpful.

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Araz
Very thorough and patient!
Reviewed on | Premium CV/Resume Writing |Verified Purchase

Went through a few drafts, but these were more for polishing the diamond that Wendy had already produced after the first draft! Very happy, can only recommend.

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Hugues
4 stars and half out of 5
Reviewed on | Specialist CV/Resume |Verified Purchase

I am not if there is something I disliked, Colette is a good CV writer, she is very attentive to my request. her service provision is quick and of good quality.

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Ana Rodriguez
Amazing service!
Reviewed on | Next Step CV/Resume |Verified Purchase

Kathly was great, she wrote my CV in record time and also was very patience and proffesional. I loved her service <3

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L D
CV
Reviewed on | Next Step CV/Resume |Verified Purchase

Trusted , lovely staff. Super fast . 🥰

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Eva Mervart
Took the stress out of my life.
Reviewed on | Next Step CV/Resume |Verified Purchase

This group was recommended to me by a friend. I was not sure what to expect but figured in the worse case I will lose a few dollars and gain disappointment. My writer, May, was great and did a much better job with the quickness of a cheetah.

I will use, and recommend, your services again.

Now I feel more positive and more confident applying for jobs.

Thank You

Eva

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Al Said
Excellent Service
Reviewed on | Premium CV/Resume Writing |Verified Purchase

Very professional and experienced in creating a CV. Moreover, the have the ability to think out of the box and accommodate the client's specific needs. Thank you for the wonderful CV.

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Christian Meier-Staude
Professional support and very good work result and no prefabricated mass-produced goods
Reviewed on | Premium CV/Resume Writing |Verified Purchase

From the beginning I had the feeling that this is a co-creation of content and not an imposition of prefabricated text templates. Thank you for the great support and service.

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Zeshan
Crisp and Concise
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I am extremely satisfied with their service in crafting a CV that looks both professional and resonates confidence on behalf of the applicant. They are very patient with multiple revisions and quite responsive to any queries I sent during and after the process. Highly recommend their services!

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Christiaan
Professional and informative.
Reviewed on | Specialist CV/Resume |Verified Purchase

The process was professionally handled and informative. I recommend the services.

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Elias Daher
Extremely helpful
Reviewed on | Early Career CV/Resume |Verified Purchase

Staff was really helpful and understanding and always trying to give advice

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Tree
Fabulous service
Reviewed on | Specialist CV/Resume |Verified Purchase

This was the first time that I have used a service of this type, and I was pleasantly surprised. It was not a long and drawn out process, it was a professional and friendly process, that allowed me to really explore my career options and further opportunities. I will definitely recommend this service to anyone that asks.

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Gavin
Great Service Overall
Reviewed on | Next Step CV/Resume |Verified Purchase

I was more than happy with my CV. James was great in including everything that I wanted. Very Time effective I had a draft in just over a day. Would highly recommend.

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T.J.W.
I was very satisfied with the service Blake provided!
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I purchased the Advanced CV packaged with Cover Letter, Linked In, and ATS Optimization for one job. Blake was my writer. I was very apprehensive about ordering any CV writing service. I had a fee 15 min review over the phone with another agent and she provided me with valuable tips to improve my CV. I looked at about 10 services and chose James Innes Group. I am very happy with my final product. I would recommend using them if you are in need of the service. It took a few days to get assigned a writer, afterwards he was very responsive. I sent a message with a few small changes and Blake was quick to upload a new draft.

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Christian Mucke
Excellent Service
Reviewed on | Specialist CV/Resume |Verified Purchase

Excellent Service, Feedback and Interaction with Paul. The Resume reads easily, and touches all the bases I was looking for. Also, to have a second draft made with some changes was no fuss and went so quick and easy. I can only recommend you to everyone who is in the need of the services you and your team offer.

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Chandrasiri
A professional and helpful service
Reviewed on | Advanced Career CV/Resume |Verified Purchase

All of you are so helpful and have a customer-oriented culture. It makes me happy. Thank you so much.

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Saloma
Outstanding CV
Reviewed on | Next Step CV/Resume |Verified Purchase

I've just moved to the UK and when I started researching a job market I found out that it's really important for a CV to be keyword-optimised. I figured the most simple way would be to get a CV written by a professional writer. Betty did an amazing job, my CV couldn't look better now. She also communicated every step with me and replied on such short notice. I recommend this service to everyone who is currently looking for a job.

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Ephi
Real fast responses, good work, freindly back and forth
Reviewed on | Advanced Career CV/Resume |Verified Purchase
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Josh W
Insanely Good
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I am someone who was always in two minds about using a service like this, because I was one of those people that was too proud to admit that my CV was lacking. If you have any doubts in your mind, please don't! The service is absolutely amazing.

I ordered the Advanced Career CV/Resume on 16th August and received my first draft on 24th August. This was down to me, as I had mentioned that I wanted to apply for a job which closed on 31st August. I am sure that the first draft could have been completed before this date (if you're someone who needs a CV quicker), but I am so happy with what I received. The CV itself is so professionally designed and arranged, with the content so beautifully written (with use of so many important keywords). The covering letter is terse and to-the-point (James provided me with a template for the field/industry that I asked for), and the LinkedIn profile document is an extremely helpful step-by-step guide mirroring all of the content in the former documents.

Throughout the entire process, I had Maria and James in contact with me. Any questions that I had (although few) were answered promptly, and they knew exactly what they needed to ask in order to make the CV exactly how I wanted it. The documents that I have received have genuinely exceeded my expectations, so thank you again!

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Dulani
Amazing service
Reviewed on | Early Career CV/Resume |Verified Purchase

I can't appreciate enough the amazing service by James Innes Group and Kathlyn! Everything was articulated precisely. I can and will recommend this in a heartbeat. Thank you once again for directing me on the right path

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Stacy Williams
re-written resume
Reviewed on | Specialist CV/Resume |Verified Purchase

Top class service

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David Abreu
Excellent Company To Deal With
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I had my resume refreshed and Olivia was awesome. Clear communication and very efficient and they turned it around in such a timely manner. Highly recommended.

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Dean Kom
Excellent work
Reviewed on | Advanced Career CV/Resume |Verified Purchase

The staff was more than helpful and spot on with the comments and corrections. Not to mention that the CV was completed with 2 revisions under 3 working days.

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Nicole D
Amazing service!
Reviewed on | CV/Resume Writing |Verified Purchase

Thank you for helping me finally have a CV that stands out from the rest.

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Air
This resume sucked.
Reviewed on | CV/Resume Writing |Verified Purchase
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Aleks
Great communication and fact delivery.
Reviewed on | Advanced Career CV/Resume |Verified Purchase

I'm not the best cv writer, it's great that I can rely on professionals such as James Innes Group to help me out. Definitely will recommend it to friends and colleagues.

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Ryan
1
Reviewed on | First Step CV/Resume |Verified Purchase

Excellent understanding and building

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Vera
Brilliant!
Reviewed on | Advanced Career CV/Resume |Verified Purchase

The Scribbler(Nathan) assigned to me was very open minded and astute. The final outcome of my CV, Cover letter and LinkedIn was well written. It represented me well and i hope to be called soon for an interview.

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Su
Responsive and helpful
Reviewed on | Senior CV/Resume Writing |Verified Purchase

Nathan was assigned to me and his service was great! Extremely receptive to suggestions and advised me when something I wanted done wasn't quite the right thing. He was awesome

M
Mark
Excellent
Reviewed on | Advanced Career CV/Resume |Verified Purchase

Resume was handled professionally and quickly and the final product was excellent quality and feedback from recruitment companies is very positive

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Szczepan
Be prepared! Give them everything you got!
Reviewed on | CV/Resume Writing |Verified Purchase

Top quality!

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Yannick
Extremely Professional Company
Reviewed on | CV/Resume Writing |Verified Purchase

I have used CV Centre several times in the past for CV writing, LinkedIn profile and I have always been very happy with their service. Their website offers so much and the people on the online chat is very helpful. They are very professional and the writers are simply amazing. I would definitely recommend their services.

Gacheru
Great service
Reviewed on | CV/Resume Writing |Verified Purchase

great service by Kathlyn highly recommend you to try their service

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Omar
Smooth flow throughout the CV
Reviewed on | CV/Resume Writing |Verified Purchase

Naomi was very helpful and put everything I wanted within the CV professionally and concisely.

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Sulaiman
Wonderful Service Delivery
Reviewed on | Senior CV/Resume Writing |Verified Purchase

My C.V was rewritten and the process from initial contact to delivery was simply fantastic. I got desired value on my investment.

W
Waste of money
terrible... One star is way too high for this service
Reviewed on | CV/Resume Writing |Verified Purchase

Paid for copy and pasting my old CV with added spelling and grammar mistakes .. The writers are teenagers not from UK.. It's a spam.. rude costumer service

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Katy- Chief People Officer
Thanks for your feedback on our service, Maryam. When you first raised your concerns about the CV that we were working on for you back in December, this was immediately escalated and we reached out to you to seek some clarification on your feedback. A couple of messages were sent, assuring you that we were here to work with you until you were completely satisfied, but that we just needed to have a clearer understanding of some of your concerns. However, this clarification was never received and the order was left to automatically approve. Our priority is to ensure you end up with a CV that you are completely happy with, and that remains the case. We just need you to engage with us via the order page so that we can better understand your concerns and resolve those for you.
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Howie K.
Trust
Reviewed on | Senior CV/Resume Writing |Verified Purchase

Very talented writers. They do what they say.

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Fabiana
A fabulous way with words!
Reviewed on | Premium CV/Resume Writing |Verified Purchase

Claire was able to capture the essence of what I wanted to put across in my CV. I was really impressed with what she managed to achieve in such a short time. I cannot recommend this service and Claire more!

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V
Victor
Very good service
Reviewed on | CV/Resume Writing |Verified Purchase
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Folake
Fantastic job
Reviewed on | CV/Resume Writing |Verified Purchase

Fantastic job

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Sammy2202
Game-Changer
Reviewed on | Senior CV/Resume Writing |Verified Purchase

I went from an outdated CV model to a more modern, well-organised template. Nathan was able to creatively describe me in ways that I cannot.

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Ibrahim Cetinkaya
Had to be done more than once and isn't yet finished
Reviewed on | CV/Resume Writing |Verified Purchase

I had my CV done and after the first freelancer didn't do a good enough job the second freelancer came, though his changes on the CV were great I didn't get the Cover Letter nor the LinkedIn profile update either.

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Katy- Chief People Officer
I was sorry to see that you were not happy with the work carried out by the initial writer that you were assigned to, but once your order was reallocated, I can see that you were more than happy with the CV as well as the cover letter and LinkedIn profile which is great news! Your message on the order confirmed this: "Just read the documents. They were great and thank you so much!"
Thanks so much for giving us the opportunity to restore your confidence in our service and we wish you all the best in your future career.
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Ion
Quik and efficient
Reviewed on | Senior CV/Resume Writing |Verified Purchase

Clean and credible products. Interacting with their system via a passcode wasn't easy using a cellphone, better using a PC or Laptop.

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Roberto
Very professional and thoughtful
Reviewed on | Senior CV/Resume Writing |Verified Purchase

Jeff was really professional and helpful. I’m very happy with the result and I truly believe that I will have a good professional journey.

Best regards!

K
Kasia Holysz
Daniel was a great help
Reviewed on | Senior CV/Resume Writing |Verified Purchase

My personal writer was great. He created my CV in a way I would never be able to do myself. That's why we use this service. He was patient and included all the necessary revisions. Grateful for your help Daniel. Now let's see the effects of your hard work :). Thank you.

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David Munyasia
Very professional and delivered their work on time
Reviewed on | Senior CV/Resume Writing |Verified Purchase
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Maria Camino Lifante
Great service!
Reviewed on | Senior CV/Resume Writing |Verified Purchase

I had been trying to update my existing CV for months but felt unequal to the task.

I am now a director and somehow felt just adding my new experience onto my existing CV wasn’t the way forward….

Jeff, my consultant, quickly understood my perceived need and provided excatly what i needed, whilst explaining why some changes were necessary and others i was keen on were not suitable.

Amazing help, i am really really grateful!

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Neil Smart Costantino
Incredibly helpful
Reviewed on | CV/Resume Writing |Verified Purchase
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Kade Murray
Very good service
Reviewed on | CV/Resume Up To 1 Year |Verified Purchase

I liked how service was very fast and easy

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Salim Mohamed
Excellent Service
Reviewed on | Senior CV/Resume Writing |Verified Purchase