Privacy Statement / Data Protection Act Registration

We guarantee never to spam you or sell your email address to anyone.

James Innes Group is legally and morally bound to protect your personal information, e.g. name, address, etc. and to handle it according to strict guidelines. This is an obligation that we take very seriously indeed. In particular, we are totally opposed to spam and would never sell your email address to anyone.

What information do you collect?

The only information we collect about you is the information you provide to us yourself through our standard forms, other correspondence we may have with you and any technical information gathered automatically when you use our websites, for example details of your Internet browser type.

This data can include but is not limited to; Name, Email, Telephone Number, LinkedIn Profile, Address.

How can I manage my data?

All your personal information is visible, accessible and editable from your “Account” page.

Additional information such as drafts and final revisions are located on the “Order” page.

In the case that you wish to remove or delete your account completely from our platform you will need to contact us directly. This can be done via our contact us page form, email, telephone or live chat.

A copy of your data for the sake of portability can be acquired by reaching out to us via the contact us page form, email, telephone or live chat.

If you wish to remove yourself from our promotional material you can do so via the Unsubscribe link found on each email as well as via the Unsubscribe from Newsletter button found on your “Account” page, this will remove you from all promotional lists, please note you will continue to receive transactional emails as these are integral to the operation of your order and the service we provide.

Cookies

By using the websites of The CV Centre GmbH you are agreeing to the storage of all cookies necessary to deliver our experience to you. These cookies are used for e-commerce cart functionality such as adding and removing items, checkout/payment and to allow you to log in and out of your account if and when you create one. One first-party cookie is stored as well as third-party cookies from our payment gateway provider Stripe that enable payment at checkout representing core functionality.

The CV Centre GmbH also uses third party cookies for analytics and advertising purposes. No personally identifiable information that you provide us with is transmitted to third parties via these cookies at any time. The services that provide these third party cookies allow us to improve our website by helping us understand how well we are doing in terms of content, audience and offering.

Security Guarantee

Not one of our customers has ever reported fraudulent use of a credit or debit card as a result of purchases made with us. We are so confident about the transaction security we offer on our web sites that we back every purchase with a security guarantee: if your bank or card issuer holds you liable, we will give you a full refund, provided that the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made while using our secure server.

Secure Transactions

James Innes Group uses Secure Sockets Layer (SSL) security within its online order systems - widely acknowledged as the best available system for secure e-commerce trading - because we know that our clients want and need assurance that their personal information will be 100% safe. Before you provide sensitive and confidential data, you want proof that the website can be trusted and that your information will be encrypted and protected.

James Innes Group uses rigorous authentication practices set by standards for online identity assurance.

James Innes Group will never serve you content on an insecure connection.

Secure Payments

You can choose to have your secure online payment handled either by Stripe or PayPal.

Stripe process millions of secure payments each month for hundreds of thousands of businesses. They use state of the art security tools and techniques, both proprietary and unique, to ensure that you are protected against what is nowadays a virtually non-existent risk. Stripe' systems also have inbuilt system redundancy and fault tolerance, to provide a virtually uninterrupted service 24 hours a day, seven days a week.

Every transaction is encrypted to the highest global standards and all sensitive data is secured beyond the levels demanded by the payments authorities and card schemes. Stripe has multiple private links into the banking network which are regularly monitored and all data is safeguarded by their server redundancy and state of the art disaster recovery.

Your credit card details will only be retained by Stripe. We are not permitted to retain any of these details.

PayPal allows anyone with an email address to securely, conveniently and cost-effectively make payments online. You can pay using your credit card, debit card, or bank account. PayPal sends the money to us but never shares your financial information with us.

Once processed, your payment will be received by The CV Centre GmbH, Baarerstrasse 75, Zug 6300, Switzerland.

Security Procedures

We follow strict security procedures in the storage and disclosure of information which you have given us, in order to prevent unauthorised access. Our security procedures mean that we have to verify your identity before we are able to disclose sensitive information to you. Thank you for your co-operation.

Limited Geolocation of IP Address To Enhance Our Service

This product geo-locates your IP address at the country level to automatically guess your home currency utilising GeoLite2 data created by MaxMind, available from http://www.maxmind.com.