Customer Reviews of Update - James Innes Group

To calculate the overall star rating and percentage breakdown by star, we use a simple average.

To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.

Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;

• By providing additional timestamps via our Verified Purchase badge.
• By publishing reviews swiftly whether they are good or bad (as well as responding to them).
• By continuing to accept and encourage reviews on legitimate 3rd party review sites like TrustPilot and Google alongside our own review platform.
• As soon as we are able to have our reviews cryptographically signed a la blockchain by our customers, we will!